![Taproom Events during Reopening Social](jpg/taproom-events-during-reopening_social-900x600.jpg)
Taproom Events during Reopening: To Book or Not To Book
As 2020 unfolds, breweries are navigating what it means to re-open to the public in various ways, including whether and how to host events.Read More
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Brewpubs face the unique challenge of brewing quality beer while also running and operating a successful restaurant. Explore these resources, including our Beer Server Training Manual, to help your brewpub make great beer that pairs well with the food you serve. Learn best practices for training and retaining your staff, strategies for properly pairing beer and food, and ways to attract, excite and keep your customers coming back for more.
As 2020 unfolds, breweries are navigating what it means to re-open to the public in various ways, including whether and how to host events.Read More
Though safety may not be directly related to customer service, a safe brewpub or taproom will provide necessary tools to help your staff fully serve your patrons.Read More
Like music licensing, your brewpub or taproom may require licensing if you show television programs or movies. Learn how to ensure compliance at your establishment. Read More
Finding the perfect balance of staff to customer ratio will benefit your service program, your staff, and your customers.Read More
To find, hire, and retain the best people for positions, recruitment must be done in an efficient, prompt, and professional manner.Read More
Guest complaints happen every day. Dealing with them in a quick and professional manner can save the company time, money, and reputation.Read More
It is important that everyone in the company is aware of laws, policies, and best practices your company uses in regards to serving alcohol.Read More
Proper communication with your staff before, during, and after shifts can ensure they have the topical knowledge needed to succeed daily. Read More
Your staff should be familiar with the basics of the brewing process. This guide includes a brief description of each step.Read More
The Brewers Association has compiled insights, lessons learned, and a few case studies from breweries who have reopened amid the pandemic, as well as those planning for their eventual reopening.Read More