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Leveraging Technology to Enhance the Guest Experience
This seminar explores how operations can leverage technology to decrease labor, increase guest engagement, and potentially increase revenue.Read More
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Acing your Certified Cicerone Exam
In this BA Collab Hour Chema Mora, exam proctor, exam grader, and content translator, shares his tips on how to pass the Certified Cicerone® exam.Read More
Creating a Successful, Sustainable Loyalty Program for Your Brewery
Your most valuable customers are those die-hard supporters of your brewery. They are proud to be unofficial brand ambassadors, they bring in consistent profit, and they show up through hard times. The best way to show appreciation and recognition to …Read More
Draught Beer Quality Workshop
Draught beer sales dropped 40% in 2020 due to the pandemic. Listen to the experts discuss the relevance of draught beer to craft, communities, and culture. Learn how to get customers, retailers, distributors, and suppliers back into the swing of …Read More
The Tipping Point in Tipping: A Best Practices Guide to Tip Pooling, Service Charges, and Tip-free Service Models
Watch this BA Collab Hour for a survey of the current tipping landscape, and what might be coming with regard to minimum wage updates.Read More
Brewpub Crisis Management: Are You Ready for Disaster?
In this webinar, learn how to utilize resources you already have to effectively navigate your brewery and restaurant through adverse times.Read More
Crafting a Contactless Hospitality Program Part 2: Reopening to Onsite Consumption
Expanding upon the Crafting a Contactless Hospitality Program seminar on April 23, this webinar explores thought processes and solutions to crafting a safe onsite consumption experience for staff and guests once tasting rooms reopen. Kailey Partin, the Director of Hospitality and Branding …Read More
Crafting a Contactless Hospitality Program
In this seminar, we discuss how to convert your once-bustling hospitality program to a virtual and contact-free experience that your customers appreciate and continue to return to during this unprecedented time. You’ll be guided through how to pivot to a new business …Read More
Scaling Up the Fun: Effective Event Management for Small to Midsize Breweries
We all host events at our breweries, but most of us could be doing more. Our panel of brewers are experienced in the art of raising their events to the next level of awesomeness. They’ll bring you insights into the …Read More
Rock Star Brewers: Adding Value Beyond the Brewery
Brewpub and taproom brewers have different responsibilities compared to production brewers. What value besides making beer are brewers contributing to your on-premise brewery? Could they be doing more? Join Chris LaPierre and Larry Chase to learn why brewers need to …Read More
Displaying results 1-10 of 26
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